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Please contact your Account Executive or email love@chewse.com with the subscription changes you’d like to make and we will get back to you as soon as possible! Please note the following policies around order changes will apply:

 

Guest Count Changes

Orders with fewer than 100 diners:

  • Changes must be requested before 10:00 AM, two business days before the order
  • If the restaurant in unable to accommodate your change, we’ll work with you to determine if you’d like to keep the order as is or switch to a different restaurant.

Orders with 100 diners or more or orders using our Host Service:

  • Changes must be requested before 10:00 AM, four business days before the order
  • If the restaurant in unable to accommodate your change, we’ll work with you to determine if you’d like to keep the order as is or switch to a different restaurant.

 

Ready to Eat Time Changes

Orders with fewer than 100 diners:

  • Changes must be made before 10:00 AM, two business days before the order

Orders with 100 diners or more or orders using our Host Service:

  • Changes must be made before 10:00 AM, four business days before the order

 

Delivery Address Changes

  • Delivery address changes must be made before 10:00 AM, one business day before the order.

 

Date Changes

Orders with fewer than 100 diners:

  • Date changes must be requested before 10:00 AM, two business days before the order
  • If the order is outside this window, the change can be made to any date that remains outside the window.
  • If the restaurant in unable to accommodate your change, we’ll work with you to determine if you’d like to keep the order as is or switch to a different restaurant.

Orders with 100 diners or more or orders using our Host Service:

  • Date changes must be requested before 10:00 AM, four business days before the order
  • If the order is outside this window, the change can be made to any date that remains outside the window.
  • If the restaurant in unable to accommodate your change, we’ll work with you to determine if you’d like to keep the order as is or switch to a different restaurant.
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