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Our cancellation policy is as follows:

 

Orders with fewer than 100 diners:

  • If you cancel your order after 10:00 AM one business day before your order, you will still be charged 100% of the total.
  • If you cancel your order after 10:00 AM two business days before your order, you will be charged 50% of the total.
  • There is no charge to cancel your order prior to 10:00 AM two business days before the order.

Orders with 100 diners or more or orders using our Host Service:

  • If you cancel your order after 10:00 AM two business days before your order, you will still be charged 100% of the total.
  • If you cancel your order after 10:00 AM four business days before your order, you will be charged 50% of the total.
  • There is no charge to cancel your order prior to 10:00 AM four business days before the order.

 

Use this chart to quickly see when you need to cancel your meal (before 10 AM) to avoid any charges:

Order is on day: MondayTuesdayWednesdayThursdayFriday
(less than 100) cancel by:prior Thursdayprior FridayMondayTuesdayWednesday
(more than 100) cancel by:prior Tuesdayprior Wednesdayprior Thursdayprior FridayMonday

 

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