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From the Meal Calendar, click the three dots (“…”) directly on the order and choose “Change Meal.” Add the changes in the appropriate fields, and then click “Submit Request.” We’ll follow up to confirm that the change was made!

 

Please note that the following policies apply:

 

Diner Count Changes

Orders with fewer than 100 diners:

  • Changes must be requested before 10:00 AM, two business days before the order
  • If the restaurant in unable to accommodate your change, we’ll work with you to determine if you’d like to keep the order as is or switch to a different restaurant.

Orders with 100 diners or more or orders using our Host Service:

  • Changes must be requested before 10:00 AM, four business days before the order
  • If the restaurant in unable to accommodate your change, we’ll work with you to determine if you’d like to keep the order as is or switch to a different restaurant.

 

Ready to Eat Time Changes

Orders with fewer than 100 diners:

  • Changes must be made before 10:00 AM, two business days before the order

Orders with 100 diners or more or orders using our Host Service:

  • Changes must be made before 10:00 AM, four business days before the order

 

Delivery Address Changes

  • Delivery address changes must be made before 10:00 AM, one business day before the order.

 

Date Changes

Orders with fewer than 100 diners:

  • Date changes must be requested before 10:00 AM, two business days before the order
  • If the order is outside this window, the change can be made to any date that remains outside the window.
  • If the restaurant in unable to accommodate your change, we’ll work with you to determine if you’d like to keep the order as is or switch to a different restaurant.

Orders with 100 diners or more or orders using our Host Service:

  • Date changes must be requested before 10:00 AM, four business days before the order
  • If the order is outside this window, the change can be made to any date that remains outside the window.
  • If the restaurant in unable to accommodate your change, we’ll work with you to determine if you’d like to keep the order as is or switch to a different restaurant.

 

Restaurant Changes

We offer a rotating, curated list of Restaurant Partners that are available to accommodate your Restaurant Change Requests. When requesting a Restaurant Change, you must select from this list.

 

Under rare circumstances, the restaurant you select may be unavailable. In those cases, we will work with you to determine if you’d like to keep your existing restaurant or select another restaurant from the list. In order to avoid this, please request restaurant changes with as much notice as possible.

 

Orders with fewer than 100 diners:

  • Changes must be requested before 10:00 AM, two business days before the order

Orders with 100 diners or more or orders using our Host Service:

  • Changes must be requested before 10:00 AM, four business days before the order
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